What is a Talking ATM?
A Talking ATM is a type of automated teller machine (ATM) that provides audible instructions so that persons who cannot read an ATM screen can independently use the machine. The world’s first talking ATM for the blind was an NCR machine unveiled by the Royal Bank of Canada on October 22, 1997 at a bank branch on the corner of Bank Street and Queen Street in Ottawa, Ontario.
Talking ATM in India: Union Bank of India became the first bank to make electronic banking easier for the visually impaired with its “talking” ATM. India’s first “talking” Automated Teller Machine has been inaugurated in Ahmedabad. The ATM by the UBI is the first of its kind for the visually challenged.
According to functionaries of the Blind People’s Association, the users have to plug-in a headphone into the ATM which has a unique voice interface and once it is done the machine guides them into further operations.